Management and Business Operations Review of the Penrith Valley Regional Sports Centre

Client

Penrith City Council

Project Purpose

To identify a sustainable management model, operational improvements and a financial strategy to ensure the long-term viability of PVRSC.

Otium’s Role

  • Background and document review.
  • Industry trends.
  • Analyse the population catchments.
  • Site visit and analysis.
  • Stakeholder engagement.
  • Operational review including key user groups, programming, court occupancy analysis, major events, financials, fees and charges, marketing, customer service, staffing, systems and operational practices, including asset maintenance and renewals.
  • Benchmarking.
  • Reports.

Project Outcomes

  •  Concise evidence-based report to support Council in the decision-making process.

Project Challenges/Key Learnings

  • A nuanced and respectful approach is required when liaising between numerous stakeholders.
  • There are multiple challenges facing sports stadium operators.