Management and Business Operations Review of the Penrith Valley Regional Sports Centre
Client
Penrith City Council
Project Purpose
To identify a sustainable management model, operational improvements and a financial strategy to ensure the long-term viability of PVRSC.
Otium’s Role
- Background and document review.
- Industry trends.
- Analyse the population catchments.
- Site visit and analysis.
- Stakeholder engagement.
- Operational review including key user groups, programming, court occupancy analysis, major events, financials, fees and charges, marketing, customer service, staffing, systems and operational practices, including asset maintenance and renewals.
- Benchmarking.
- Reports.
Project Outcomes
- Concise evidence-based report to support Council in the decision-making process.
Project Challenges/Key Learnings
- A nuanced and respectful approach is required when liaising between numerous stakeholders.
- There are multiple challenges facing sports stadium operators.